Review of Grosvenor Online Casino

You might already know Grosvenor as a famous chain of land-based casinos throughout the UK, but the fact to the matter is that they also have a great online casino. Here you can enjoy the virtual games developed by some of the best software houses in the field, as well as you can play five different live‑dealer games powered by the pioneer of live gaming – Evolution Gaming. All in all, Grosvenor Online Casino is a great choice for every British player and in this review we’ll see why.

Review By: Tony ChristopherLast updated: 06.11.2015Grosvenor Casino Rating: .4.1/5

The Home Page of Grosvenor Casino's Official WebsiteGrosvenor's Live Dealer CasinoThe Mobile Casino Games at Grosvenor

The Software and the Games Selection

Without any doubt, the biggest advantage that Grosvenor offer their users is their game selection. Here you can choose from almost 300 different casino games, 120 of which are also available on mobile. These games are separated in two major categories: Slots & Games and Table & Card. In the first category you’ll find all the slot, arcade, video poker and scratchcard games at the casino. On the other hand, at the Table & Card section of their site you’ll see the roulette, blackjack, baccarat and dice games of the casino. We, on the other hand, will focus on the four most popular game types among casino players, i.e. slots, roulette, blackjack and video poker and see what Grosvenor has to offer in each category.

The reason why Grosvenor Casino’s game selection is that different from anything you’ve ever seen at other casinos is that the operator has included games from many different providers in its platform: Williams Interactive, Bally Technology, Blueprint Gaming, Orbis and so on. Still, most of the games are developed by IGT which are also the provider of the software that Grosvenor uses. What I like about this software is that every time you open a new game you can choose between Demo Play and Real Money mode. This is a very useful feature that allows you to first try the game you’re interested in for free and only when you’re certain that you would like to try your luck on it to switch to real money mode.

Overview of the Live Casino

As I already mentioned, Grosvenor’s Live Casino online is powered by the pioneer of live gaming Evolution Gaming. Here you can play five different games against real professional dealers: roulette, blackjack, baccarat, Casino Hold’em and Three-Card Poker. You can even play live-dealer games on your mobile device, which is a feature that not every casino offers.

The Mobile-Friendly Platform

If you access Grosvenor Casino from your mobile device, you’ll find over 120 different games that you can choose from, which is quite the impressive number for an online casino. Their mobile-friendly platform is compatible with all mobile devices using iOS or Android, be it smartphones or tablets, which covers over 99% of all the portable devices used in the UK.

Video Preview of Grosvenor Online Casino

Welcome Offer and Other Promotions

Now that we’ve taken a look at what Grosvenor Casino has to offer in terms of games and software, it’s time to turn our attention to the bonus offers that are available at their site. In all honesty, the welcome offer is not that impressive, in my humble opinion, but I think that they make up for it quite well with their other promotions. But anyway, if you’re going to open a new account here, you might as well learn more about the welcome offer, so that you can decide for yourself whether of not you would like to take advantage of it.

Welcome Offer & Bonus Conditions

  • Grosvenor Casino's Welcome Offer and Other Promos
  • £20 free for casino members
  • £20 with the first deposit
  • Many other promotions

WELCOME OFFER: All new players at Grosvenor Casino are eligible to receive a £20 first-deposit bonus and those who are already members of one of the 57 land-based casinos of the operator will also be rewarded with a £20 free bonus, no deposit required! I have nothing bad to say about the free bonus, but unfortunately, there are quite a lot of drawbacks of the first-deposit one. First of all, obviously £20 is not a great sum for a welcome bonus. Then, there’s the fact that you’ll get this bonus after you’ve wagered £100. Usually, online casinos give you the welcome bonus right after you’ve deposited, but here it’s the other way around. At least the wagering requirement is quite low at 5 times the bonus amount. Still, if you wish to claim a bigger bonus with better conditions, you have quite a lot of options, like 888 Casino, for example where you can claim up to £100 with your first deposit and where you’ll get £88 free play immediately after registering.

OTHER PROMOTIONS: As I mentioned earlier, something that really makes up for the not that warm welcome at Grosvenor is the fact that the casino always has a great range of active promotions which are available not only to the newcomers but to all the players at the casino. There’s, for example, a Happy Hour promotion which gives you the chance to win your share of the £1000 which are up for grabs. Furthermore, there are draws, free spin offers, cashback promotions and so on. But the best part of it all is the comp point system. I’m saying that because I’ve never seen an operator that gives you comp points for wagers made both online and offline. Then, again, there are not many operators that have both types of casinos either.

Accepted Payment Methods and Deposit Limits

As a reputable casino operator, Grosvenor accepts all major online payment methods, including credit/debit cards, e-wallets and prepaid cards. The minimum deposit limit is set at £5 or £10, depending on the payment method, but note that in order to take advantage of the welcome offer, you have to deposit at least £20. Below you can find more information about the available payment methods and the deposit/withdrawal limits for each of them:

Accepted Payment Methods at Grosvenor

Payment methods Deposit Cashout processing time Withdrawal
Minimum Maximum Time Fee Minimum Maximum Fee
Visa £10 £50,000 Instant Free 1 – 7 days £10 £100,000 Free
Maestro £10 £50,000 Instant Free 1 – 7 days £10 £100,000 Free
PayPal £5 £5500 Instant Free 24 hours £10 £5500 Free
Neteller £10 £50,000 Instant Free 24 hours £10 £100,000 Free
Skrill £5 £5000 Instant Free 24 hours £250 £2500 Free
Ukash £1 £1000 Instant Free - - - -

Customer Support and Company Information

All British players can play at Grosvenor Casino without any worry, as the operator is licensed and regulated by the only authority in the UK that can allow companies to offer real-money wagers on the territory of the country – The Gambling Commission. The company itself is also quite reputable, having been founded back in 1970. Over the past 45 years, this company has not only proven itself to be trustworthy, but was also involved in the fight against problem gambling. That’s why in the footer of their home page you’ll find links to the reputable responsible gambling organisations GamCare and GambleAware.

Final Verdict

Grosvenor Casino is ideal for the players that like to play both online and at land-based casinos. You can combine your experience and benefit from it through the integrated comp point system of the operator which takes into account the wagers you’ve made both online and offline. Yes, the casino might have a couple of flaws, like for example the quite low welcome bonus, but from another point of view it’s quite unique and has a great game selection. Definitely one of the casinos to try!


Is there a download software for Mac users?

Unfortunately not. The download software of Grosvenor is built for Windows only, but that doesn’t mean that you cannot enjoy Grosvenor’s great game selection if you’re a Mac user. Just access the site and start playing directly in your browser. Either way, the instant-play software is more convenient and easily accessible.